Professional Standards
Professional Standards
At Swept Away Bath, every job is carried out with the same level of care, precision and professionalism that has defined my work for more than 25 years. As Bath’s NVQ‑qualified chimney sweep, I follow clear professional standards designed to give every customer a safe, reliable and straightforward service.
Training & Competence
- NVQ Qualification — All work is completed by a fully trained, NVQ‑certified sweep.
- Ongoing development — Skills, techniques and safety knowledge are kept up to date with modern equipment and current best practice.
- 25 years’ experience — Practical, real‑world expertise across every type of chimney, appliance and property.
Safety & Good Practice
- Safe working methods used at all times, including dust control, equipment checks and risk awareness.
- Clear explanations of findings, issues and next steps — no jargon, no pressure selling.
- Respect for your home — clean sheets, careful preparation and tidy work throughout.
Honest Advertising & Fair Trading
- Accurate information — All qualifications, experience and service descriptions are factual and verifiable.
- Transparent pricing — Fixed, upfront prices with no hidden extras.
- Genuine reviews — Only real customer feedback from verified sources.
- No misleading claims — No false memberships, approvals or guarantees.
Customer Care
- Clear communication from first contact to completion.
- Reliable appointment times with updates if anything changes.
- Respectful, courteous service in every home, every time.
- After‑care guidance to help you keep your chimney safe and running well.
Commitment to Bath
- Local, independent and proud to serve Bath and the surrounding villages.
- A traditional craft delivered with modern equipment and professional standards.
- A service built on trust, reputation and long‑standing customer relationships.
